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There are so many new tools becoming available for the internet, the only limitation on adding new functionality to your web site is an awareness of what is available and the ability to see how it can be used. Below are just a handful of applications of new technology. We are happy to advise on old and new opportunities for your business.

Page Contents
Surveys
Commentary facilities
Collaborative documents
Manuals/handbooks
Guestbooks
Bulletin/Staff Notice boards
On-line databases - simple and powerful
Group emailing
Automated form handlers
Broadcast/Speech facilities


Software Design UK is the creator of great web sites and bespoke software.

Surveys
Set up a standard web form, but fill it with requests for survey information.

The information is automatically saved in a database. It can be searched, summarised and downloaded into almost all word processing or spreadsheet documents. Alternatively, the data can be fed directly to a smart interactive web page for instantly updated reporting.

This facility was recently used as part of a government survey to establish the effectiveness of recent legislation.
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Commentary facilities
Add to select web pages the facility for visitors to add their comments.

This can be used in variety of ways, ranging from adding visitors experience to a review of restaurants through to enabling users of a technical information sheet to add their own tips or suggestions.
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Collaborative documents
The new "editable" web page provides a facility for visitors to edit a web page directly. This works well when the editable page is placed within something akin to a "members only" section of the web site restricting access to those who are intended to update the document.

This facility is useful when trying to organise many people to add or updates parts of a document or series of documents. It works well for creation of manuals and handbooks, technical documents that can be updated from anywhere at the same time as the systems or procedures are being tried out and when organising events or functions "by committee".
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Manuals/Handbooks
The "editable" web pages described in Collaborative documents above can easily by structured into a works manual or staff handbook. One key advantage of such a system is that the documents can be updated regularly during the course of a normal "workout" and the updated version is instantly available to everyone.

This is a great technique to eradicate errors in manuals that require frequent update and elimination of instructions that are either ambiguous or outdated.
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Guestbooks
Use the standard form systems to allow guests to add their details. These details are automatically captured to a database. They can be fed back automatically to the web page for other visitors to view, if desired.

You can capture sufficient information to allow relevant response or follow up, if desired. This facility can provide invaluable feedback about your visitors, if set up correctly and the circumstances are right.
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Bulletin/Staff Notice Boards
The ability to add visitor commentary to a web page, described above, can be adapted for use as a Bulletin Board or Staff Notice Board.

In the Bulletin Board application, you can solicit comments on particular topics and see where your visitors take it. This is another useful source of feedback about what interests your visitors.

In the Staff Notice Board application, you can organise for a specific type of information to be loaded to the Board. This facility can help reduce the flow of unnecessary emails where information is likely to be of periferal or occasional interest to all staff members. A good example is where the top management post to the Board when they leave and return to the office. In this way, all staff can know how to plan their own workflows or to deal appropriately with enquiries they may have from customers/clients.
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On-line databases
All data entered by visitors or staff to your site through our standard "form" systems is added to an appropriate database. The database can be interrogated in a very simple way to produce almost any combination of records - by geographic area, by profession, by area of interest or by any combination of data captured.

The selection can be emailed, snail-mailed or downloaded to almost any spreadsheet or word processor application. The opportunities for business service provision are almost limitless - including date-type handling (such as reminder letters sent out in certain circumstances) and information-type handling (such as importing into an accounts system).

Thanks in part to the generic method applied to creating our core programs, the costs are so low that even the smallest organisation can benefit from this technology that would otherwise cost several thousand pounds to buy in.

All data is handled through our secure server and is password protected.

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Group emailing
All our standard forms feed data from your visitors into an on-line databases described above. It is a relatively trivial task to add to the on-line database information from your existing off-line IT systems.

By adding or requesting appropriate information, you can easily categorise people on the database into an unlimited number of groupings. Selecting people by group or groups is also a relatively trivial task. Subsequently sending an email to the group becomes as simple as entering the email text and clicking the "send email" button.

All emails sent through this system are logged in a separate email database and can be reviewed or searched in the same way as any other data in the databases.
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Automated Form Handlers
We have a sophisticated suite of programs that allows you to create almost any form you want, quickly and easily. Forms is the internet way by which visitors can send you data.

All forms using our system are handled automatically. All data entered by visitors is added to a database for subsequent use. Email confirmations are sent to the visitor and/or anyone you designate. You can designate as many people as you want to be notified with new postings. There is also automatic feedback to the visitor that the submission has been handled.
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Broadcast/Speech facilities
With the recent development of new sound technologies, speech facilities within a website can now be made available professionally and for relatively low cost. This opens up the opportunity to record a series of interviews, speeches or other oral reports which can be made available to visitors.

Generally, users of websites are looking for snappy, quick information, for which sound is entirely inappropriate. However, there are some applications for which sound is invaluable. Examples include facilities for the blind and technical explanations that can be delivered more effectively by speech than in writing.
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